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Turn Data into Strategic Power
in Banking

Turn Data into Strategic Power
in Banking

Transform banking operations with AI-powered communication, data analytics, and process management.
Transform banking operations with AI-powered communication, data analytics, and process management.

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LumCall Banking Communication Platform

LumCall Banking Communication Platform

LumCall provides a secure and scalable communication infrastructure that manages banks’ call center

and digital customer interaction processes with artificial intelligence.

LumCall provides a secure and scalable communication infrastructure that manages banks’ call center and digital customer interaction processes with artificial intelligence.

LumCall provides a secure and scalable communication infrastructure that manages banks’ call center

and digital customer interaction processes with artificial intelligence.

FEATURES

AI Voice Assistant

LumAgent handles banking calls using natural language processing, providing fast and seamless support for tasks such as balance inquiries, card transactions, and applications.

Digital Channel AI Assistant

LumChat provides 24/7 support to customers across web, mobile applications, and messaging channels, delivering instant responses about account information and banking products.
Productivity Tools

Banking Systems Integration

It integrates with CRM and core banking systems to provide secure and fast access to customer data. All operations are managed from a single platform.
Analytics & Insights

Call Analytics and Reporting

Call and messaging data are analyzed to generate performance reports. Customer behavior and operational efficiency can be easily monitored.

LumAnalyze in Banking

LumAnalyze analyzes customer calls and messaging data to provide banks

with deep insights into customer behavior, service performance, and compliance risks.

FEATURES

Conversation Analysis

Customer calls and support conversations are analyzed to track transaction status and resolution processes.

Customer Interaction Analytics

Employee Call Tracking

Banking Service Request Analysis

Conversation Analysis

Customer calls and support conversations are analyzed to track transaction status and resolution processes.

Customer Interaction Analytics

Employee Call Tracking

Banking Service Request Analysis

LumAnalyze in Banking

LumAnalyze analyzes customer calls and messaging data to provide banks with deep insights into customer behavior, service performance, and compliance risks.

ÖZELLİKLER

Conversation Analysis

Customer calls and support conversations are analyzed to track transaction status and resolution processes.

Customer Interaction Analytics

Employee Call Tracking

Banking Service Request Analysis

LumAgent AI Banking Assistant

LumAgent AI Banking Assistant

LumAgent is an AI-powered voice assistant that supports or fully handles banks’ call center operations. It understands customer calls, provides automated responses, completes transactions, and routes calls to the appropriate department when necessary.

FEATURES

01

.

Customer Call

Customers call the bank for balance checks, card transactions, or payment information.

AI Input

01

.

Customer Call

Customers call the bank for balance checks, card transactions, or payment information.

AI Input

02

.

AI Voice Assistant

LumAgent understands customer requests and either completes the transaction or routes the call.

AI Output

02

.

AI Voice Assistant

LumAgent understands customer requests and either completes the transaction or routes the call.

AI Output

03

.

Fast Resolution

Transactions are completed within seconds, reducing wait times and improving the customer experience.

AI Output

03

.

Fast Resolution

Transactions are completed within seconds, reducing wait times and improving the customer experience.

AI Output

Data Driven Performance Management in Banking

Data Driven Performance Management in Banking

Real Time Analytics

Performance Management

Strage is a data driven decision support system that analyzes customer, employee, and operational performance for banks on a single platform. With real time dashboards and AI powered analytics, it measures performance and enables more accurate strategic decisions.
Strage is a data driven decision support system that analyzes customer, employee, and operational performance for banks on a single platform. With real time dashboards and AI powered analytics, it measures performance and enables more accurate strategic decisions.

Branch and Channel Performance

Performance data from branches, call centers, and digital channels is analyzed through centralized dashboards.

Customer Analytics

Customer behavior and segments are analyzed to support marketing and risk management processes.

Operational KPI Tracking

KPIs in call center and operational processes are monitored in real time, enabling quick detection of inefficiencies.

AI Powered Insights

Historical data is analyzed to generate insights into campaign performance and customer behavior.

Data Driven Performance Management in Banking

Real Time Analytics

Performance Management

Strage is a data driven decision support system that analyzes customer, employee, and operational performance for banks on a single platform. With real time dashboards and AI powered analytics, it measures performance and enables more accurate strategic decisions.

Banking Process Management Platform

Process Automation

Centralized Request Management

Tenance is a digital process and request management solution that enables banks to manage IT support, branch operations, and technical requests through a single platform.

Banking Process Management Platform

Process Automation

Centralized Request Management

Tenance is a digital process and request management solution that enables banks to manage IT support, branch operations, and technical requests through a single platform.

Centralized Request Management

Collects IT support, branch issues, and operational requests in a single center. Automated workflows make processes standardized and traceable.

SLA and Performance Tracking

Monitors resolution times and SLA compliance in real time. Highlights operational delays and measures performance.

Authorization and Location Based Management

Ensures process security through a role-based access model. Centrally manages location-based task assignments such as branches and ATMs.

Workflow Automation

Creates automated processes for operational and support requests. Ensures workflows progress quickly and in a standardized way.

Hakkımızda
Gizlilik Politikası
Ana Ofis

Beştepe Mah. 31.Sok No: 2/B Yenimahalle / Ankara
Kolektif House

Teknokent

Gazi Üniversitesi Gölbaşı Yerleşkesi Bahçelievler Mah. 323/1 Cadde, C Blok, No:10/50-C/168, Gazi Teknokent Binası 06830 Gölbaşı / Ankara

LINKEDIN
INSTAGRAM
YOUTUBE

Tüm hakları saklıdır.

© AISTUDIO 2024

info@aistudio.com.tr

Hakkımızda
Gizlilik Politikası
Ana Ofis

Beştepe Mah. 31.Sok No: 2/B Yenimahalle / Ankara Kolektif House

Teknokent

Gazi Üniversitesi Gölbaşı Yerleşkesi Bahçelievler Mah. 323/1 Cadde, C Blok, No:10/50-C/168, Gazi Teknokent Binası 06830 Gölbaşı / Ankara

LINKEDIN

INSTAGRAM

YOUTUBE

Tüm hakları saklıdır.

© AISTUDIO 2024

Ürünler

Strage
LumCall
Wircle
Tenance
Jurne
Triact